Customer value is no longer an empty management mantra.
Subscription and recurring revenue models are on the rise, and understanding your customers and making sure they find value from your product is now a must-have for your company. But here’s the reality: the days of learning about your customers through surveys and monitoring tickets are gone. Today’s cloud businesses have unprecedented visibility and data on customers, opening up new opportunities – and smarter ways – to understand and engage with them.
Now is the time for Customer Success to seize the moment!
What you need is a new playbook to turn Customer Success into a business-changing movement.
Join us and hear from thought-leaders and practitioners who are at the cutting-edge of implementing the new model of Customer Success. Leave with takeaways that you can put into practice right away. You’ll quickly see why Customer Success isn’t simply a repackaged function, but one that’s essential to help businesses thrive by putting the customer first.
Hear from visionaries on the transformation of Customer Success and where it's heading
Learn from practitioners at the forefront of implementing new models of Customer Success
Network with your peers, share experiences, make connections -- and have fun doing it!
511 Harrison Street, San Francisco, CA. 94105