Jamey has spent over two decades delivering exceptional client value at companies spanning from 2 person startups to Fortune 10 enterprises. Jamey is currently a Managing Director with Coastal Cloud, an award-winning SaaS platform consulting firm, where he heads the company’s Customer Success practice. Prior to Coastal Cloud, Jamey was Chief Customer Officer at Higher Logic, the leading online community platform, we he was responsible for leading the company’s client-facing teams including customer success, implementation, professional services, education, and support. Jamey previously served as Chief Customer Officer at TrackMaven, where he led customer success, support, and professional services through 500% revenue growth during his tenure. Jamey’s team at TrackMaven was recognized by their customers with a near-flawless customer service record, and by their industry as winners of Totango’s 2016 Customer Success Hero Team award. Before TrackMaven, Jamey was Co-founder and CEO of RemarkableHire, a talent sourcing platform that uses social evidence to help recruiters and hiring managers find and evaluate the best technology job candidates. Prior to RemarkbleHire, Jamey was a VP at Discovery Communications where he co-founded a new mobile products division, led the company’s entry into early stage venture strategic investing, executed digital media M&A transactions, and ran the technology organization that developed Discovery’s portfolio of 15 consumer-facing websites and online video products. Jamey began his career at Accenture, where he started as a software engineer and rose to lead North American Portal & Content Management consulting services for the Communications, High Tech, Media & Entertainment industries. Jamey has an MBA from The Wharton School, University of Pennsylvania, and a Bachelor’s degree in Mathematics from Virginia Tech.