A technology veteran, Ms. Kosmowski has spent nearly two decades holding leadership positions in the enterprise software space. She is currently the Head of the Global Customer Success & Services organization at Slack, where she is responsible for ensuring customers realize the type of business value from Slack that drives lifetime customer loyalty. Prior to Slack, Christina had a 15 year tenure at Salesforce, where she had overseen several functions, including renewals, consulting, support, and customer success management. In that time, she helped the company grow from 200 employees and $30 million in revenue to over 25,000 employees and $8 billion in revenue. Kosmowski started her career as a manufacturing engineer at Tenneco Packaging after receiving her degree in Industrial Engineering from Northwestern University and later transitioned into consulting. Christina worked as a project manager at Inforte, a global consulting firm specializing in e-business software applications. It is here that Kosmowski's passion for customer success, business intelligence, and value delivery was born, sending her on a trajectory focused on customer success.